URGENT NOTICE
Effective August 31, 2026, all payments must be mailed to: 

Clermont County Water Resources

Heritage Bank

PO Box 716
Burlington, KY 41005

Any payments sent to PNC after this date will be returned to the sender.

FAQ


Find information on bill payment, transferring service, starting service, pool concerns, meter readings and more.

Education Outreach


We provide information about how clean drinking water becomes available to homes, businesses, restaurants or other locations.

Water Conservation


Check out our tips and latest strategies to help manage and protect one of our most valuable sustainable resources.



The Clermont County Water Resources Department includes six division

Water Treatment Division

The Water Treatment Division is responsible for the drinking water treatment plants, elevated and ground storage tanks, and boosters stations that provide safe and clean drinking water to our public water system customers.

Wastewater Treatment Division

The Wastewater Treatment Division is responsible for the treatment and reclamation of domestic and industrial wastewater.

Maintenance Division

The Maintenance Division is responsible for maintaining underground piping systems, pumping equipment, mechanical and electrical facilities for the utility.

Engineering Division

The Engineering Division is responsible for the design, construction, and administration of county-wide water and sewer Capital Improvements.

Office of Environmental Quality

The Office of Environmental Quality (OEQ) coordinates activities related to surface water quality monitoring, watershed planning and solid waste management, including recycling and waste reduction. OEQ also manages the Clermont County Sewer District laboratory and industrial pre-treatment program.

Customer Service

The Customer Service Division supports over 43,000 customers by maintaining account data, meter reading, and generating bi-monthly bills, among other things. More information can be obtained by clicking on their web page on the left of this page.