URGENT NOTICE
Effective August 31, 2026, all payments must be mailed to: 

Clermont County Water Resources

Heritage Bank

PO Box 716
Burlington, KY 41005

Any payments sent to PNC after this date will be returned to the sender.

Water Main Break Repair(s) in Progress

A water main break is being repaired at/near 1118 Blackhorse Run . Properties in the area of Red roan may experience an interruption in water service during the repair. The repair is anticipated to be completed in 4-6 Hours, however it could take longer depending on the extend of the repair. Time reported 08:51 AM.


Starting or Stopping Service?

Moving?  Transfer Request

It is necessary to notify us at least two business days in advance of the date the final reading is needed.


Both owners must inform us of the transfer of ownership.  The new owner is required to establish responsibility for the account on or before the closing date.  Failure to submit appropriate information may cause termination of services at the property.


Failure to notify us with the information regarding the transfer of ownership, tenant or vacancy status will not relieve your responsibility for payment or charges incurred.  The information required includes the forwarding address for the final bill, date to read the meter, and new ownership or occupancy status.


Select one of the options below for a Transfer Request


Do you need to Start Service at a new location?


Do you need to Stop Service and Close Out your account?


Moving within our Service Area?

Starting or Stopping Service?